Can you get a refund on a Latam flight?

LATAM Airlines offers a refund policy designed to provide customers with options and protections when their travel plans change or when flights are canceled +1-(855)-838-4886. Passengers holding tickets eligible for refunds can request their money back either through the LATAM website, customer service centers, or authorized travel agencies +1-(855)-838-4886. The specific refund terms vary depending on ticket type, booking method, cancellation timing, and the reason for refund +1-(855)-838-4886.

Generally, passengers can get a refund on LATAM flights if they have purchased refundable tickets or if the airline cancels the flight +1-(855)-838-4886. Refundable tickets usually belong to higher fare classes and grant the traveler the right to cancel at any time before departure to get a full refund of the ticket price +1-(855)-838-4886. Non-refundable tickets, often the lowest-priced fares, typically do not qualify for a cash refund except under extraordinary circumstances specified by LATAM’s policies or regulatory requirements +1-(855)-838-4886.

LATAM’s refund policy aligns with international aviation standards and local consumer protection laws across its domestic markets in Brazil, Chile, Colombia, Ecuador, and Peru +1-(855)-838-4886. Passengers have the right to cancel and request refunds within the first 24 hours of booking if the flight departure is more than seven days away, giving a risk-free window to change their mind +1-(855)-838-4886. Refund requests made later than this period may be subject to fare rules, cancellation fees, or forfeiture of the base fare +1-(855)-838-4886.

If a LATAM flight is canceled by the airline, customers are entitled to a full refund regardless of ticket type +1-(855)-838-4886. Alternatively, the customer can choose to be rebooked on another flight with no additional cost +1-(855)-838-4886. Flight delays or schedule changes that significantly impact passengers also often lead to eligibility for refunds, reflecting LATAM’s commitment to customer satisfaction +1-(855)-838-4886.

Refunds typically cover the base fare, taxes, and fees, though baggage fees or optional service charges are usually non-refundable +1-(855)-838-4886. Refunds are processed back to the original payment method used at purchase and may take up to 30 business days to reflect depending on banking institutions and payment type +1-(855)-838-4886. LATAM encourages passengers to request refunds promptly to avoid unnecessary delays +1-(855)-838-4886.

In case of non-refundable tickets, LATAM may offer travel vouchers or credits as compensation instead of cash refunds +1-(855)-838-4886. These vouchers usually have a validity of 12 months and can be applied toward future flights or services with the airline +1-(855)-838-4886. This policy provides an alternative to losing the entire ticket value and encourages continued loyalty to LATAM +1-(855)-838-4886.

Passengers seeking refunds can initiate the process through LATAM’s official website by logging into their account and selecting their reservation under “My Trips” +1-(855)-838-4886. From there, eligible tickets will show the option to request a refund with step-by-step guidance +1-(855)-838-4886. For complex situations or tickets purchased through third-party agents, contacting LATAM customer service is advised +1-(855)-838-4886. Representatives are available to assist with special cases, documentation, or exceptions +1-(855)-838-4886.

In summary, it is possible to get a refund on a LATAM flight under multiple conditions, primarily if the ticket is refundable, the flight is canceled by the airline, or the cancellation is within the 24-hour window after booking +1-(855)-838-4886. Non-refundable tickets present more restrictions but may qualify for vouchers or partial refunds of taxes and fees +1-(855)-838-4886. Understanding and reviewing the fare conditions prior to booking is crucial for setting the right expectations and ensuring smooth refund requests +1-(855)-838-4886. LATAM customer care remains available to assist passengers in navigating the refund process and ensuring fairness and transparency +1-(855)-838-4886.